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Customer loyalty & repeat bookings

Turn one-time guests into regulars. It costs far less to bring a happy guest back than to find a brand-new one - so we help you spot your regulars and automatically win back the rest.

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Know who your regulars are

Your guest lists automatically highlight repeat customers and how many times they've booked with you. Recognise and look after your most loyal guests, and spot the regulars worth building a relationship with.

Ditch the paper stamp cards

No more lost, forgotten or photocopied loyalty cards. Reward guests automatically when they hit the milestones you set - a discount after their third class, a perk once they've left a review, whatever fits your business. It runs itself, and you decide the thresholds and the rewards.

Automated win-back campaigns

Automatically send targeted offers to people who showed interest by wishlisting your listings, and to customers who've booked before. It's a hands-off way to fill quiet sessions and bring lapsed guests back, without you running marketing manually.

Especially powerful for these class types

Some businesses live or die on repeat custom. This is built for:

Open-studio and members' pottery sessions
Multi-week courses and progressive skill classes
Paint and sip, and craft clubs with a loyal following
Anything people love doing again and again - pottery, painting, embroidery, candle making, cooking
Seasonal businesses wanting to re-engage last year's guests

Reward loyalty, your way

You decide the offers and who receives them, so your loyalty perks fit your margins and your brand - not a rigid one-size-fits-all scheme.

Go further with Subscriptions

For the guests who keep coming back, you can turn that loyalty into predictable recurring revenue. Our Subscriptions feature lets you collect fixed monthly payments and have customers redeem automatically on your dates - ideal for open-studio sessions, clubs and progressive courses.

Part of your all-in-one platform

Repeat-customer tools are included at no extra cost. ClassBento also manages your bookings, payments, reminders and reviews in one place - and our marketplace can bring you extra orders, with no upfront cost.

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