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Pickup management for class creations

Never lose track of an uncollected creation again. If your guests can't take their creation home on the day, our pickup management tools help you track who's collected, who you've contacted, and who still needs a nudge - without spreadsheets, sticky notes or photos buried in your phone.

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Built for classes where the creation needs time

Lots of makers teach classes where the finished piece simply isn't ready to go home on the day. If any of these sound like you, pickup management will save you hours:

Pottery and ceramics that need glazing, firing and kiln time
Fluid art and acrylic pours that need days to dry before they're safe to move
Wax-carved jewellery sent away to be cast in silver or gold
Kiln-fused glass and mosaics that need to cool and be finished
Candles that need curing, labelling or boxing before they travel well
Cake decorating where fondant and buttercream need to set
Perfumery, where scents need weeks of maceration before they're ready
Cold-process soap that needs weeks of curing
Tufted rugs and embroidery that need finishing or binding
Fresh or dried floral arrangements and wreaths collected the next day
Products and kits you sell for local collection rather than shipping

Track every order at a glance

Set up your own follow-up statuses that match how you work, so you always know who has collected, who you've contacted, and who still needs chasing. Keep a private note against each order - your own coding system for where a piece is on the shelf, so there's never any guessing whose is whose. Filter your list by session date or status to focus on exactly the guests you need to act on.

Nothing piles up forever

Set an expiry on any order, and once that date passes it automatically drops off your active list. We'll email you a summary of when they expire, so you can recycle, re-gift or dispose of unclaimed pieces with a clear conscience.

Let guests self-serve

Let everyone from a session know their pieces are ready in one bulk message - by email or SMS, since some people never check their inbox. You can even let guests book their own pickup time based on your availability, so collections happen when it suits you both, and you're not playing phone tag.

Part of your all-in-one platform

Pickup management is included at no extra cost. ClassBento also handles all of your bookings, payments, reminders and reviews in one place - and our marketplace can win you extra orders, with no upfront cost.

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